Frequently asked questions for independent healthcare professionals

Vince People is a digital platform that connects independent healthcare professionals and healthcare institutions directly, without the need for intermediaries. Using the mobile app, healthcare professionals can easily find assignments, register hours, and invoice. Healthcare institutions use the platform to find and deploy qualified personnel. Invoicing and payments are handled automatically via an escrow account for maximum security and efficiency.

Unlike traditional intermediaries, Vince People does not stand between you and the healthcare institution. You decide for yourself who you work with and at what rate. The administrative processes, such as contract management and invoicing, are fully automated. This means you spend less time on paperwork and receive your payment faster. In addition, Vince People offers extensive screening and legal certainty.

You can easily register via the Vince People app. During the registration process, you upload your diplomas, certifications, and Certificate of Good Conduct (VOG). Once your documents have been verified, you can immediately respond to assignments and get started.

There are no registration fees. Depending on the client and the collaboration, costs can be automatically settled via invoicing, with no hidden costs.

The app provides you with an overview of available assignments that match your specialization and region. You can respond immediately and indicate your availability. The healthcare institution can then view your profile and accept you for an assignment.

Yes, you set your own minimum rate. Healthcare institutions can make a counteroffer, but you decide whether to accept it. This gives you complete control over your earnings.

Yes, you decide for yourself which clients you work for. You have insight into the details of the assignment and the healthcare institution before you make a decision.

Yes, you are completely free to accept or decline assignments without this affecting your profile.

Yes, in the near future it will be possible to add assignments and contracts to the platform yourself. This means that you will not only be able to respond to assignments, but also independently draw up and manage your own contracts. This offers more flexibility and control over your work.

If you work for a private individual, your rate will automatically be included in an invoice to the private individual. Payment will be made via the escrow account and the administrative costs will be settled directly via reverse billing.

All healthcare professionals who work through Vince People have an active contract with their client. The platform automates this process and ensures that all documents are up to date.

Vince People performs automatic checks on diplomas, certificates of good conduct, BIG registration, Chamber of Commerce registration, and other important documents. This prevents problems with laws and regulations, such as bogus self-employment.

Yes, private individuals can purchase care via the platform, including PGB-funded care. The platform ensures correct invoicing and compliance with regulations.

You can easily register your hours via the app. After registration, you can submit them for approval to the healthcare institution or private individual.

Once the client approves your hours, the platform automatically generates an invoice and sends it to the healthcare institution or private individual.

Payments are processed via an escrow account. Once the invoice has been approved and paid by the client, you will automatically receive your payment.

If you work through an employment agency, temporary employment agency, or secondment agency, invoicing is processed through Vince People. You will receive a breakdown of the hours worked and your compensation, while the client will receive a detailed invoice.

Yes, invoice factoring will be possible in the near future. This means that you can have your invoices paid out immediately on the day they are sent. This is an optional service for which a small interest rate is charged. As a result, you will never have to wait for your money again.

You can report this via the platform. Vince People provides support in disputes and can mediate to find a solution.

Our customer service is available for technical support. Problems can be reported via the dashboard or by email.

You can terminate your account by contacting customer service. Any outstanding invoices and current contracts must first be settled.